So I had heard that in Houston we can call 311 and report to the city any problems (i.e. construction, etc.).
Well, an intersection by our house has had major pot holes (kind of like the pic below sans snow) for about a month. I feel like I am going to blow one of my tires every time I drive through them.
Well, I finally had it and decided to give 311 a call. I called them and after only 3 rings they answered. A live person, not some recording, answered! What service!
I reported the problem. Assuming that it would take weeks if not months for them to do anything about it. (I understand that pot holes are the least of our city's worries right now.)
Not but one week later our road is PERFECT. They came and filled all the pot holes!!
Talk about excellent customer service. Thank you Houston!!